Account Manager

About Lynx

Drive growth and change with Lynx.

Lynx is a marketing consultancy with a passion for clarity. We solve clients’ marketplace mysteries and show their brands a clear way forward. Our promise is better direction, greater value–and a refreshing client experience.

We’re street smart, meticulous, and pragmatic, using research insights to drive client success. Our clients’ business is our focus. We really learn their business to provide strong insights and POVs.

The Role

The Analyst’s role is to team with an Account Executive’s team and assist them in:

• Ensuring the successful, flawless execution of marketing research projects
• Formulating insights and developing recommendations based on analysis of study results
• Providing project support to the team
• Writing reports and developing visuals in support of the reporting of research results.

In this role, the Analyst must be able to analyze research results, develop communications of those results and formulate understanding of the meaning of the results for the client.

Responsibilities:

The responsibilities of the Analyst fall include:

• Supporting the Account Executive team in the analysis and execution of projects. This includes (but is not necessarily limited to):
• Reviewing and recommending changes as needed to questionnaires
• Writing analysis plans
• Generate banners/cross tabs in online tools
• Conducting analyses including analysis of cross-tabs, multivariate statistical analysis output (multivariate analyses are conducted by a statistician), raw data in Excel and/or SPSS
• Writing topline and final reports in PowerPoint. This requires the ability to:
  • Create compelling report/presentation slides, including the choice of the most effective way to display data
  • Efficiently incorporate data from raw sources such as cross-tabs, Excel data files, online reporting tools, etc. into the report/client deliverable
  • Write insightful analysis to help clients understand the implications of the results, not just report the data.

Analysts will initially focus on working with the Account Executive team on existing business/with existing clients.  As an Analyst proves their abilities and becomes well versed in the processes at Lynx Research, including our standards for exceptional client service, adding value, and delivering actionable insight, the Analyst’s responsibilities will begin to evolve to include some development of additional project management and analytic skills.

The Analyst position requires someone who is both self-directed and can work well with others.   Daily, even hourly, contact with the internal Lynx Research Account Team and Project Managers will be required.  The Analyst will also interact with clients and occasionally with external Lynx Research data collection, data processing, and advanced analytics partners.

The ability to develop strong working relationships with all of these constituencies will lay the groundwork for success in the role.  Strong communication skills are also required since this position can be fulfilled by working in a satellite location.  All Lynx Research Account Executives and their teams virtual office from locations throughout the US, with Lynx Research Operations Staff located in Boise ID.

The job will likely require very little travel.  Candidates must be available to travel an estimated 1-2 times per year, including our company meeting in Boise annually.

Opportunity for advancement beyond the Analyst position is available.  An Analyst exhibiting the appropriate skills and client service attitude will be encouraged to advance into an Account Manager role.

Qualification Requirements:

• Bachelor’s degree required, master’s degree preferred. Strong preference will be given to candidates who possess master’s degrees in marketing research, statistics, or MBAs with an emphasis in marketing research.
• 4+ years of experience in the marketing research industry. A mix of both client and supplier side experience is ideal.
• Experience in project management
• Ability to manage multiple assignments while working in a fast-paced, deadline driven environment
• Must be able to function independently as well as a part of a team
• Excellent communications skills – both written and oral
• Proficiency with MS Office required, including Excel, Word, PowerPoint, and Outlook

People who thrive at Lynx Research in Account Team roles are naturally curious.  They ask a lot of questions in their day to day lives.  They are willing to take calculated risks.  They are not afraid to explore and suggest bold, new approaches to problems.  At Lynx Research we believe that inquisitive risk taking leads to success.

Working at Lynx

Lynx offers you an ideal mix of flexibility and independence combined with support and encouragement when you need it. While we're serious about delivering clarity, insight, and direction to our clients, we do it in a lighthearted way, never taking ourselves too seriously. Lynx is a place where you have room to grow and develop. We expect you to be a motivated self-starter, knowing the best way to help your clients, run your projects, and manage your day.

Most Lynx employees work remotely, though we do have a headquarters office in Boise, Idaho. If you want to live and work in Boise – great. If not, you can live most anywhere in the lower 48 with access to an airport.

The company offers flexible work hours in addition to flexible locations because we know life does not respect the 8-5 schedule. We offer medical insurance, strong 401(k) matching, and incentive pay.

Qualification Requirements

• Bachelor’s degree required, master’s degree preferred. Strong preference will be given to candidates who possess master’s degrees in marketing research, statistics, or MBAs with an emphasis in marketing research.
• 8+ years of experience in the marketing research industry. A mix of both client and supplier side experience is ideal.
• Experience in project and client management
• Ability to manage multiple assignments while working in a fast-paced, deadline driven environment
• Must be able to function independently as well as a part of a team
• Excellent communications skills – both written and oral
• Proficiency with MS Office required, including Excel, Word, PowerPoint, and Outlook

People who thrive at Lynx Research in Account Team roles are naturally curious.  They ask a lot of questions in their day to day lives.  They are willing to take calculated risks.  They are not afraid to explore and suggest bold, new approaches to problems.  At Lynx Research we believe that inquisitive risk-taking leads to success.

Please send cover letter and resume careers@lynxresearch.net